Privacy Policy of Wellington Retreat dba Family Center for Recovery and Affiliates

Effective Date: 01/01/2022

This Privacy Policy (the “Policy”) applies to Wellington Retreat dba Family Center for Recovery and all of its affiliates and related parties (collectively, the “Company”) with respect to the Company’s website and services that display or link to this notice. This Policy discusses the collection, use, sharing and security of personal information on the Company’s website and mobile applications. Personal information is data that can be used to uniquely identify an individual. Personal information includes your name, address, telephone number and e-mail address. By visiting the Company’s website, you consent to the collection, transfer, manipulation, storage, disclosure and other uses of information collected from you as described in this Privacy Policy.

ONLINE PRIVACY POLICY ONLY

This Privacy Policy applies only to information collected through our sites and not to information collected offline, including telephonically, via email, or through any other means except as specifically written to reference offline communication.

WHAT INFORMATION DO WE COLLECT?

Upon visiting our sites, our server automatically logs your visit. The server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.

Additionally, we collect information you expressly provide. When using our site, subscribing to our newsletter, filling out a form, commenting on our blog or taking a certification quiz, you may be asked to enter your name, e-mail address, mailing address, phone number or other contact information. You may also be asked to provide information that will assist us in referring you or a loved one to an appropriate treatment center, such as information relating to the condition or ailment you wish to treat and your insurance information. Similarly, we may collect payment information, such as credit and debit card numbers, if you make purchases through the site.

We may monitor and/or record telephone conversations for our business purposes, such as quality assurance and training purposes and to protect our rights.

We may combine information we receive from you through our sites with information about you that we receive from our affiliates and/or third parties. We will handle the combined information as described in this privacy policy to help us provide services and information to you.

DISCLOSURE TO THIRD PARTIES

We do not sell or trade to outside parties the information we collect from you other than as set forth herein. We may disclose the information we collect to third parties, including to our affiliates and business partners, who assist us in operating our sites, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, respond to legal process (such as a search warrant, subpoena or court order), enforce our sites’ policies, or protect ours or others’ rights, property, or safety. Non-personally identifiable visitor information (including unique device identifiers) may be provided to other parties for marketing, advertising, or other uses. We may also disclose your personal information with your express consent for other purposes not listed here. We may disclose your personal information to a potential or actual acquirer, successor, or assignee as part of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in bankruptcy or similar proceedings).

WHAT DO WE USE YOUR INFORMATION FOR?

We may use information we collect from you in one of the following ways:

  • To process a placement and/or consulting request
  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website, address problems, and protect the security or integrity of the Site and our business (we continually strive to improve our Website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To administer a survey or other website feature
  • To communicate with you about information and updates including periodic emails
  • To monitor the site for compliance with our Terms of Use and the law

We may use non-personal information for statistical analysis, research, and other purposes.

COOKIES AND SIMILAR TECHNOLOGIES

We may use cookies to enable the site’s or service providers’ systems to recognize your browser and capture and remember certain information.

We may use cookies and similar technology to enable the Sites and service providers’ systems to recognize your browser and capture and remember certain information.

We use cookies and similar technologies to understand and save your preferences for future visits and compile aggregate data about Site usage and interaction so that we can offer better experiences and tools in the future. We may contract with third-party service providers that use these technologies to assist us in better understanding our Sites’ visitors. They may collect information about your online activities over time, on other devices, and on other websites or apps, if those websites and apps also use the same service provider.

We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Site and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

INTERNET BASED ADVERTISING

We may partner with ad networks and other ad serving providers (“Advertising Providers”) who produce ads on behalf of us and others on non-affiliated sites. Some of those ads may be targeted or personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your visits to this site and elsewhere over time. Advertising Providers may utilize cookies and similar technologies to make advertising more relevant to you.

You may visit www.aboutads.info to learn more about this type of advertising and how to opt-out of this form of advertising by companies participating in the Digital Advertising Alliance (“DAA”) self-regulatory program. Note that electing to opt-out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests. In addition, note that if you use a different browser or erase cookies from your browser, you may need to renew your opt-out choice.

Please review your web browser “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete, or choose not to accept, cookies from the Sites, you may not be able to utilize the features of the Sites to their fullest potential.

WEBSITE FUNDING

Wellington Retreat dba Family Center for Recovery is a for-profit addiction treatment provider. No funding is generated from any advertising or external sources, and there is no conflict of interest to disclose on this website or the content herein. Our funding is generated by substance abuse treatment services provided at our facilities. We do not host banner ads or any other advertising on our website as a source of funding.

HOW DO OUR SITES HANDLE DO-NOT-TRACK SIGNALS?

Some browsers incorporate a “Do Not Track” (DNT) feature that, when activated, signals to websites and online services that you do not want to be tracked. However, there is not yet an accepted standard for how to respond to browser DNT signals, and we do not currently respond to them.

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit or access your personal information. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances. In the event that there is a security breach of any of our users’ personal information, the Company will immediately notify its users of such, and will work to quickly cure the breach. The Company is required by law to maintain the privacy of protected health information.

YOUR RIGHTS REGARDING YOUR PHI

You have the following rights regarding Protected Health Information (PHI) we maintain about you:

  • Rights of Access to Inspect and Copy. You have the right, which may be restricted in some circumstances, to inspect and copy PHI that may be used to inform decisions about your care.
  • Right to Amend. If you feel that the PHI Beach House Center for Recovery has about you is incorrect or incomplete, you may ask us to amend the information although we are not required to agree to the amendment.
  • Right to an Accounting of Disclosures. You have the right to request an accounting of the disclosures that we make of your PHI.
  • Right to Request Restrictions. You have the right to request a restriction/limitation on the use of your PHI for treatment, payment, or health care operations.  We are not required to agree to your request.
  • Right to Request Confidential Communication. You have the right to request that we communicate with you about your medical information.
  • Right to a copy of this Notice. You have a right to a copy of this notice
  • You have the right to file a complaint in writing to us or the Secretary of Health and Human Service if you believe we have violated your privacy rights.

THIRD PARTY LINKS

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

MAILING LIST AND NEWSLETTER

By registering to the mailing list or to the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this Application or after performing a purchase.

LINKS TO OTHER SITES

The Company is not responsible for the content or practices of third party websites that may be linked to our website. These links are purely for informational purposes only. Please note that when you click on these linked sites you are clicking onto another website, and that linked website may collect personally identifiable information about you. We do not control the collection or use of such information and the practices of those websites are not covered by this Policy. Accordingly, we do not endorse, approve or hold ourselves responsible for the privacy policies, terms of use or information gathering practices of any site that you may link to and/or from our website. Thus, our Policy does not apply to those linked sites. We encourage you to obtain and read the privacy statements of these linked websites as they may differ from ours. Again, these links are purely for informational purposes only and Company does not approve, endorse or control any such other website’s content and/or practices or policies.

CHILDREN’S PRIVACY

The content and services provided through Company is intended for a general audience. Company does not knowingly collect, use, or disclose personal information from children under the age of 13 without prior parental consent, except as permitted by the Children’s Online Privacy Protection Act. If you are a parent who consents to the collection of personal information from your child, you agree that your child may use all of our services and that we may collect, use, and disclose your child’s personal information consistent with this Policy.

CHANGES TO THIS PRIVACY STATEMENT

We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this privacy statement, we will revise the “last updated” date at the bottom of this statement.

YOUR CONSENT TO THIS POLICY

By using our website, you consent to this Policy. If you do not agree with this Policy, please do not use the Company’s website.  We reserve the right to amend, modify or otherwise update this Policy at any time, so visitors are encouraged to review this Policy from time to time. Your continued use of the Company’s website following the posting of changes to these terms will mean your acceptance of those changes.

DISCLAIMER STATEMENT

All of the contents on the Sites, including any images, text, external links, graphics or any other material posted on the Sites, are intended solely for informational purposes. The information contained herein may be written by non-medical professionals and is not necessarily a substitute for professional medical advice, treatment or diagnosis of any disease or disability. Please seek advice consulting a qualified medical professional with any questions that you may have regarding your physical or mental health condition(s). If you are experiencing thoughts of suicide or any other medical emergency dial 911 or visit your local emergency room.

The Sites may contain links to external websites and references to other resources that are not associated with our Sites. We have no control over these third-party resources and make no warranty or representation as to the content of those resources. Their inclusion does not constitute an endorsement or recommendation.

CONTACT/QUESTIONS

If you have any questions about this Policy, the practices of our website, or your dealings with our website you can contact Beach House Center for Recovery, info@fcfrmd.com   

If you wish to be removed from our database, please let us know by sending an e-mail notification to info@fcfrmd.com and indicating that you would like to unsubscribe.

Last Updated: 05/10/2022